Free UK Delivery
Each piece is sourced from our trusted UK partners and undergoes a final quality inspection before dispatch to ensure it meets our exacting quality standards.
Made to Order Platinum
This platinum piece is specially produced to order and may require additional time for manufacture, finishing and hallmarking. Please allow approximately 4–6 weeks for your order to be completed and delivered.
Platinum jewellery requires specialist manufacturing and finishing, and qualifying platinum items must be independently hallmarked before sale in the UK. Your piece will also undergo our final quality inspection before dispatch.
Full tracking details will be provided for all orders.
Every piece from LG Aurelia is covered by our 12-month manufacturers warranty for added peace of mind.
Our warranty covers manufacturing faults and craftsmanship issues under normal wear ensuring your jewellery maintains the quality and finish you expect.
To make a warranty claim or request assistance, please use our Contact Us page and we will be happy to help.
For full warranty information please view our Warranty Policy
We want you to shop with confidence at LG Aurelia.
If you are not fully satisfied with your purchase, you may return your item within 14 days of delivery. Returned items must be in their original packaging included. For hygiene reasons, earrings are non-returnable unless faulty.
Once received and inspected by our team, refunds are typically processed within 14 days.
To begin the return request, please contact us or fill out this return form.
For full details, please view our Refund & Returns Policy.
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