At LG Aurelia, we are dedicated to providing a refined and trustworthy customer experience, with attentive service and prompt communication at the heart of what we do.
If you have a question, need help with an order, or would like to contact us about our business, please use our Contact Us page.
From there, you can complete our contact form or access the appropriate customer support contact method.
For product questions, returns, refunds, warranties, sizing, delivery or general customer support, please use our Contact Us page.
For questions relating to an existing or upcoming order, please use our Contact Us page and include your order number where possible.
For general, business or corporate enquiries, please use our Contact Us page.
LG AURELIA LTD
Sunnybank House
Leas Lane
Seaton
Hull
England
HU11 5RE
United Kingdom
Please note that our office and correspondence address is not necessarily the address to which returns should be sent.
If you wish to return an item, please use our Contact Us page before sending your parcel so that we can provide the correct return instructions and applicable return address.
Alternatively, you may complete our online returns form.
Where applicable, we will provide the information required to complete your return.
Please refer to our Return & Refund Policy for full information regarding eligibility, return timescales and your statutory rights.
We aim to respond to enquiries within 24–48 hours.