Terms of service

Welcome to LGAurelia. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our site.

1. General

LGAurelia provides this website, including all information, products, and services, on the condition that you accept these Terms of Service.

By using our website, you confirm that:

• You are at least 18 years old, or

• You have permission from a parent or legal guardian.

2. Online Store Terms

• You agree not to use our products for any unlawful or unauthorised purpose.

• All purchases are subject to product availability and order acceptance.

• We reserve the right to refuse service or cancel orders at our discretion (e.g., suspected fraud, unusual order patterns).

3. Accuracy of Information

We work hard to provide accurate and up-to-date information across all product listings.

However, occasional errors (pricing, stock levels, descriptions) may occur.

We reserve the right to correct any errors or update information at any time, even after you have placed an order.

4. Products & Pricing

• Prices may change at any time without notice.

• We may modify or discontinue products without liability.

• Product images and descriptions are for general representation only — small variations can occur due to lighting, screen settings, or natural material differences.

5. Orders & Payments

When placing an order, you agree to provide accurate and complete billing and shipping details.

We may limit or cancel orders that appear suspicious, including:

• orders placed under the same customer name,

• repeated large purchases,

• orders using the same payment method or address.

If your order is changed or cancelled, we will notify you using the contact details provided.

All orders come with 12 months manufacturer warranty. please contact us regarding any assistance for an order you wish to discuss regarding this warranty.

6. Shipping

• Shipping times shown at checkout are estimates only.

• Delays caused by couriers, weather, customs, or other factors are out of our control.

For full information, please see our Shipping Policy.

7. Returns & Refunds

Our full returns policy applies. Key details:

• Returns accepted within 14 days of receiving your item.

• Items must be unused, unworn, and in original condition with all packaging and accessories.

• Refunds are issued within 14 days after inspection of the returned item.

For complete information, please refer to our Return & Refund Policy.

8. Personal Information

Your personal data is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your information.