Made-to-Order Jewellery
Some jewellery deserves a little more time. Selected LG Aurelia pieces are specially sourced, prepared or manufactured after your order is placed, allowing us to offer a wider choice of designs, sizes and precious-metal jewellery without limiting our collection to ready-held stock.
Made-to-order jewellery can require up to 21 days before dispatch, depending on the piece and the work required.
What is made-to-order jewellery?
Made-to-order jewellery refers to selected pieces that are sourced, manufactured, sized or prepared specifically following a customer order rather than being held as standard ready-to-dispatch stock.
This allows LG Aurelia to offer a broader selection while working with specialist jewellery manufacturers and suppliers.
Which jewellery may be made to order?
Wedding Bands
Selected wedding bands may be manufactured or prepared according to the chosen size, metal and design.
Engagement Rings
Selected engagement rings may require sourcing, setting, sizing or preparation before they are ready for dispatch.
Heavy Gold Jewellery
Selected heavier gold pieces may be specially sourced or ordered through specialist jewellery suppliers following purchase.
Not every product in these categories is necessarily made to order. Customers should refer to the information provided on the individual product page.
How long does it take?
Up to 21 days
Selected made-to-order jewellery can take up to 21 days before dispatch.
Some pieces may be completed sooner depending on availability, sizing, manufacturing and supplier lead times. The stated timeframe is a maximum expected preparation or manufacturing period where applicable.
How your made-to-order purchase works
1
Place your order
Choose your jewellery and any available options such as ring size or precious-metal variation.
2
Your piece is arranged
LG Aurelia works with the relevant specialist supplier or manufacturer to source, prepare or manufacture your jewellery.
3
Preparation & quality checks
Your jewellery is completed and checked before being prepared for dispatch.
4
Dispatch
Once your jewellery is ready, your order is dispatched and you receive the relevant delivery information.
Why offer jewellery made to order?
Greater Choice
Access a wider selection of jewellery, designs, sizes and precious metals.
Specialist Manufacturing
Selected pieces can be produced or prepared by specialist jewellery manufacturers and suppliers.
Reduced Unnecessary Stockholding
Jewellery is supplied in response to customer demand rather than every variation being permanently held in inventory.
Planning for a special date?
Customers purchasing for weddings, engagements, anniversaries, birthdays or another important occasion should allow sufficient time for the stated made-to-order lead time plus delivery.
We encourage customers to contact LG Aurelia before ordering if they have a specific date they need the jewellery for.
Returns, sizing & personalised pieces
Return eligibility can vary depending on the nature of the product, personalisation or any bespoke elements. Please refer to the LG Aurelia Returns & Refunds information for the applicable policy.
Our commitment
Trusted Suppliers
Made-to-order jewellery is sourced through LG Aurelia's established jewellery supplier and manufacturing network.
Clear Lead Times
Relevant preparation and manufacturing times are communicated so customers know what to expect.